Privacy Choices
Manage Memory & History, AI Chat data sharing, account deletion, and privacy questions.
Last updated: October 2, 2026
AI Chat data sharing
In LumiPet, open Profile → Privacy & Data to review whether AI Chat data sharing is Allowed or Not Allowed.
You can turn off AI data sharing there. When it is off, LumiPet blocks future new real AI Chat messages from being submitted for provider processing until you review and allow the choice again.
Memory & History
Open Profile → Memory & History to review your current Chat History retention and, for registered accounts, saved Deep Memory for the current companion.
Registered Free Chat History and Moments are available for the last 7 days. LumiPet Plus provides full retained Chat History and Moments. If Plus expires, previously retained Plus History and Moments stay preserved but frozen beyond the Free window and return when Plus is renewed. Deep Memory is also a Plus feature; saved Deep Memory stays preserved but frozen until renewal, and you can still forget an individual memory or clear all saved memories while it is frozen.
Delete your account
Open LumiPet → Profile, tap the account card, then choose Delete Account and follow the confirmation steps shown in the app.
The deletion flow removes account data covered by the request and clears associated account data from the device. Limited security records needed to complete and protect deletion may remain for up to 30 days as described in the Privacy Policy.
Deleting a LumiPet account does not cancel an Apple subscription. If you do not want LumiPet Plus to renew, manage or cancel it through your Apple Account.
Local information
Selected preferences and transient presentation state may remain on the device. Registered Moments may sync to LumiPet servers according to the account tier. Account deletion also clears associated account data from the device for data covered by the deletion flow.
Questions or requests
If you need help understanding or exercising a LumiPet privacy choice, contact: